At Shrivaraha Swamy Rest House, we value your trust and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following information when you interact with our website or fill out any form:
-
Name, email address, and phone number
-
Check-in and check-out dates, number of guests, and room preferences
-
Messages or enquiries submitted through our contact or booking forms
-
Any communication sent to us via email, WhatsApp, or phone
We do not collect any unnecessary or sensitive personal data beyond what is required to process your booking or enquiry.
2. How We Use Your Information
Your information is used solely for:
-
Processing your booking or enquiry
-
Responding to your questions or requests
-
Sending booking confirmations or updates
-
Providing customer support and improving our services
-
Notifying you about offers, promotions, or updates (only if you opt-in)
We never sell, rent, or share your personal information with third parties for marketing purposes.
3. WhatsApp Communication
If you submit an enquiry through a form integrated with WhatsApp, the details you provide (like name, contact number, and message) may be shared with our official WhatsApp Business account only for communication purposes.
Your data will not be used for spam or promotional messages without your consent.
4. Data Storage & Security
We use secure hosting and encryption methods to protect your personal information.
All data submitted through the website is stored safely and accessible only to authorized staff.
However, while we take every precaution, no online transmission is 100% secure — you share information at your own discretion.
5. Cookies & Tracking
Our website may use cookies to:
-
Improve user experience
-
Understand visitor behavior and traffic
-
Retain your preferences (like language or form data)
You can disable cookies anytime through your browser settings, though some website features may not work properly.
6. Third-Party Services
We may use third-party tools like Google Analytics or WhatsApp API integrations to improve our services.
These tools may collect limited data such as IP address or browsing behavior — but no personally identifiable information unless you explicitly provide it.
7. Your Rights
As a user, you have the right to:
-
Request access to the personal data we hold about you
-
Ask for correction or deletion of your data
-
Withdraw consent for future communications
To exercise these rights, please contact us using the details below.
8. Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please reach out to us:
📍 Shrivaraha Swamy Rest House, Tirumala
📞 [Insert Contact Number]
✉️ [Insert Email Address]
9. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected on this page, with the latest revision date mentioned below.